Shipping policy

SHIPPING & DELIVERY INFORMATION

Firebird Furniture has determined the best, most efficient shipping methods, based on the merchandise you have selected. Large items, such as sofas, cannot be shipped in the same manner as pillows and other small items. For example, a sofa will ship via a trusted freight carrier and a pillow will ship UPS. We've selected the best professional carriers to ensure that your order arrives to you in excellent condition and in a timely manner. We will let you know the method of shipping at the time of your order. All of the shipping options immediately below apply to shipping within the 48 contiguous United States. Please contact us at hello@firebirdfurniture with any questions.

SHIPPING OPTIONS

White Glove Delivery – Furniture can be shipped via white glove delivery anywhere within the United States. The delivery company will call to set up a window for delivery. They will bring the piece to your room of choice, unwrap, inspect and assemble the furniture. After you have approved, they will take all debris with them. Please be sure to inspect carefully prior to signing the delivery paperwork.

UPS, USPS, FedEx Delivery - Non-furniture items will be shipped using one of these carriers. At checkout, you will have the option to select your preferred delivery method.

Local Delivery - Available within a 25 mile radius of Northfield, IL.

Local Warehouse Pickup - Available in the Chicagoland area.

DOMESTIC DELIVERY TIME ESTIMATES

White Glove Delivery for furniture and other large items will typically arrive within 20-30 business days from your date of order.

UPS, USPS, FedEx delivery will arrive in three to five business days.